1) Scope of these terms
These terms and conditions apply to the use of Digital Cube website and all services ordered through the website or official company communication channels.
By using the website, creating an account, ordering a service, or completing payment, you confirm that you have read and accepted these terms.
2) Accounts and registration
- Users must provide accurate and up-to-date information when creating an account or ordering a service.
- Users are responsible for maintaining the confidentiality of their login details.
- The administration may suspend or disable any account in case of suspected misuse or violation of these terms.
- An account may be created automatically when using Google or Apple sign-in if the email is not already registered.
3) Digital services
The website provides digital and technical services including, without limitation, software development, website design, computer studies, IT consulting, software maintenance, and computer facilities management.
- Some services have fixed prices and can be ordered directly.
- Some services require a custom quotation based on scope and requirements.
- Delivery times are estimates and may vary depending on customer response, clarity of requirements, and project size.
- Major changes in scope after approval may require additional cost or a revised delivery timeline.
4) Online payment and invoices
- Payment is processed through the available payment methods on the website.
- The customer must review order details carefully before payment.
- After successful payment, the order status is updated and an electronic invoice is issued.
- If payment fails or the allowed payment period expires, the order may be marked as unpaid or expired.
- The website does not store card details; payment processing is handled by the payment provider.
5) Customer responsibilities
- Provide all information, files, and requirements needed to perform the service.
- Review deliverables within the agreed timeframe and provide clear feedback.
- Ensure that submitted files and content do not violate third-party rights or applicable laws.
- Provide temporary access credentials when needed, and change or revoke them after service completion when appropriate.
6) Intellectual property
Usage rights for final deliverables are transferred to the customer after full payment, unless otherwise agreed in writing.
- General tools, base code, libraries, templates, and methodologies owned by the company remain the property of the company or their original owners.
- The customer may not resell or redistribute licensed or third-party components except according to their license terms.
- The company may reference the project in its portfolio unless the customer requests otherwise in writing.
7) Limitation of liability
We provide services with professional care; however, we do not guarantee specific commercial or marketing results unless explicitly stated in writing.
- We are not responsible for issues caused by hosting providers, third-party services, customer changes, or third-party actions.
- We are not responsible for delays caused by the customer’s delay in providing required information or approvals.
- Services do not include work outside the service description or quotation scope.
8) Cancellation and refunds
Cancellation and refund requests are subject to the published refund and cancellation policy. Refund eligibility depends on the order status, service type, and whether implementation has started.
9) Privacy and data protection
Customer data is used for account creation, order fulfillment, invoice issuance, technical support, and service improvement according to the published privacy policy.
10) Changes to these terms
We may update these terms from time to time to reflect service changes, legal requirements, or operational needs. The version published on the website is the approved version when using the service.
11) Contact
For any questions about these terms or our services, contact us through the Contact Us page or WhatsApp.